Terms of Use

Terms of Use for Impavia AB

Effective Date: 2024-12-14

Welcome to Impavia AB. By accessing or using our website impavia.com or purchasing our products, you agree to comply with and be bound by these Terms of Use (“Terms”). Please read them carefully.

1. Description of Our Website and Services

Impavia AB specializes in creating and selling custom-made products. Our platform allows users to browse, customize, and purchase personalised items, submit reviews, and interact with our content. We serve users across the European Union, adhering to Swedish laws and applicable EU regulations.

2. Eligibility

Our services are available to individuals of all ages. By accessing or using our platform, you confirm that you are either of legal age to form a binding contract in your jurisdiction or have obtained the consent of a parent or guardian to use our website.

3. Account Creation

To access certain features of our website, such as saving product designs or submitting reviews, you may be required to create an account. By creating an account:

  • You agree to provide accurate and up-to-date information.
  • You are responsible for maintaining the confidentiality of your account credentials.

Impavia AB reserves the right to terminate accounts that violate these Terms.

4. Payments

We accept the following forms of payment through Nets:

    • Credit/Debit Cards: Visa, Mastercard, Maestro

    • Klarna

    • Apple Pay

    • Google Pay

All transactions are processed in Euros (€). By completing a purchase, you agree to comply with our payment provider’s terms and conditions.

5. Returns, Exchanges, and Refunds

Since each product is custom-made, we cannot accept returns unless the item is defective or there is an error in production. For more information, please visit our Refund & Exchange Policy.

6. User-Generated Content

  • Content Submission: Users may post reviews, comments, or photos on our platform. By submitting content, you grant Impavia AB a non-exclusive, royalty-free, perpetual license to use, reproduce, and display the content on our platform.

  • Prohibited Content: Users are prohibited from uploading unlawful, defamatory, obscene, or infringing material. Impavia AB reserves the right to remove any content that violates these Terms.

7. Links to Third-Party Websites

Our Website may contain links to third-party websites that we do not own or control. We are not responsible for the content, privacy policies, or practices of these external sites.

8. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please refer to our Privacy Policy for more details.

9. Intellectual Property

All content, trademarks, logos, and designs on the Website are the intellectual property of Impavia AB or its licensors. You may not copy, modify, or distribute this material without prior written consent from Impavia AB.

10. Liability and Disclaimers

Impavia AB strives to ensure that the information on the website is accurate and up-to-date. However, we make no warranties, express or implied, regarding the website’s accuracy, reliability, or uninterrupted availability.

To the extent permitted by law, Impavia AB will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products.

11. User Content Guidelines

Users are prohibited from including content on their products that is racist, sexual, discriminatory, or otherwise unlawful. Additionally, users must ensure that any personalised content does not infringe upon the intellectual property rights of third parties. Any infringement of such rights will be solely the responsibility of the user.

12. Governing Law

These Terms and any disputes arising from your use of our website or services will be governed by the laws applicable in the jurisdiction where Impavia AB is registered. By using our website, you agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for the resolution of any disputes.

13. Dispute Resolution

Both Impavia AB and the consumer agree to make reasonable efforts to resolve any disputes through mutual consultation. Only if these efforts fail will legal proceedings be initiated, and the competent court in the operator’s place of business shall have exclusive jurisdiction.

14. Amendments to the Terms

Impavia AB reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after changes indicates acceptance of the updated Terms.

15. Contact Information

For questions regarding these Terms, please contact us:

  • Email: support@impavia.com
  • Address: Gröneskanskvägen 10, 29162 Kristianstad, Sweden
  • VAT Number: SE559485183301

Thank you for choosing Impavia. We appreciate your trust in our products and services!

How to Customize?

Step 1: Select Size and Color

Select the size and color of your item from the available selections.

Step 2: Select the Print Area

Choose where you'd like to apply your design:

  • Front – Design only the front of your apparel.
  • Both Sides – Customize both the front and back of your apparel.

Once you're happy with your choices, click the Customize button to enter the design editor.

Step 3: Start Designing

In the design editor, you’ll have a variety of options to personalise your apparel:

  • Add Your Own Photo: Upload your own image or photo and place it wherever you'd like.
  • Add Text: Use the Text Tool to add any text, such as quotes, names, or messages. Customize the font, size, color, and positioning. You can also apply special text formats, like curved text, to give your design a unique style.
  • Use Shapes & Designs: Browse through our library of various shapes and pre-designed elements to add creative flair to your design.

You can also use the tools in the editor to:

  • Scale: Resize your design elements by dragging the corners.
  • Rotate: Adjust the angle of your text, images, or graphics.
  • Position: Move your design elements to the perfect spot on your apparel by clicking and dragging.
  • Adjust Text Size, Color, and Font: Modify the size, color, and font of your text to suit your style. You can also change the alignment and spacing for the perfect look.

Step 4: Preview Your Design

As you design, you’ll see a live preview of your apparel to ensure everything looks perfect. This gives you the opportunity to adjust the placement of your design.

Step 5: Save Your Design

If you’d like to save your design and continue working on it later, simply click the Save Design button in the toolbar. Your saved designs will be stored in your Account Dashboard, where you can easily access them and continue customizing whenever you’re ready.

Step 6: Add to Cart

Click Add to Cart to add your customized apparel to your shopping cart. From here, you can proceed to checkout or continue shopping for other items.

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How to Customize?

Step 1: Select Size and Color

Select the size and color of your item from the available selections.

Once you're happy with your choices, click the Customize button to enter the design editor.

Step 2: Start Designing

In the design editor, you’ll have a variety of options to personalise your cap:

  • Add Your Own Photo: Upload your own image or photo and place it wherever you'd like.
  • Add Text: Use the Text Tool to add any text, such as quotes, names, or messages. Customize the font, size, color, and positioning. You can also apply special text formats, like curved text, to give your design a unique style.
  • Use Shapes & Designs: Browse through our library of various shapes and pre-designed elements to add creative flair to your design.

You can also use the tools in the editor to:

  • Scale: Resize your design elements by dragging the corners.
  • Rotate: Adjust the angle of your text, images, or graphics.
  • Position: Move your design elements to the perfect spot on your cap by clicking and dragging.
  • Adjust Text Size, Color, and Font: Modify the size, color, and font of your text to suit your style. You can also change the alignment and spacing for the perfect look.

Step 3: Preview Your Design

As you design, you’ll see a live preview of your cap to ensure everything looks perfect. This gives you the opportunity to adjust the placement of your design.

Step 4: Save Your Design

If you’d like to save your design and continue working on it later, simply click the Save Design button in the toolbar. Your saved designs will be stored in your Account Dashboard, where you can easily access them and continue customizing whenever you’re ready.

Step 5: Add to Cart

Click Add to Cart to add your customized cap to your shopping cart. From here, you can proceed to checkout or continue shopping for other items.

This will close in 0 seconds

How to Customize?

Step 1: Select Size and Color

Select the size and color of your item from the available selections.

Once you're happy with your choices, click the Customize button to enter the design editor.

Step 2: Start Designing

In the design editor, your customization options will depend on the product type:

  1. Text Personalisation Only:
    • Some products allow you to edit pre-set text provided by our website. Simply modify the text fields with your desired words or message.
    • You can adjust the font, size, and positioning of the text.
  2. Add Your Own Text:
    • If allowed, use the Text Tool to add custom text such as names, dates, or meaningful phrases.
    • Customize the font, size, color (if applicable), and positioning to fit your design perfectly.
  3. Upload Shapes or Graphics:
    • For some engraving products, you can upload your own simple shapes or graphics to include in the design.
    • Use the available tools to scale, rotate, and position your uploaded elements.

Step 3: Preview Your Design

As you design, you’ll see a live preview of your engraving product to ensure everything looks perfect. This gives you the opportunity to adjust the placement of your design.

Step 4: Save Your Design

If you’d like to save your design and continue working on it later, simply click the Save Design button in the toolbar. Your saved designs will be stored in your Account Dashboard, where you can easily access them and continue customizing whenever you’re ready.

Step 5: Add to Cart

Click Add to Cart to add your customized product to your shopping cart. From here, you can proceed to checkout or continue shopping for other items.

This will close in 0 seconds

How to Customize?

Step 1: Select Size and Color

Select the size and color of your item from the available selections.

Once you're happy with your choices, click the Customize button to enter the design editor.

Step 2: Start Designing

In the design editor, you’ll have a variety of options to personalise your product:

  • Add Your Own Photo: Upload your own image or photo and place it wherever you'd like.
  • Add Text: Use the Text Tool to add any text, such as quotes, names, or messages. Customize the font, size, color, and positioning. You can also apply special text formats, like curved text, to give your design a unique style.
  • Use Shapes & Designs: Browse through our library of various shapes and pre-designed elements to add creative flair to your design.

You can also use the tools in the editor to:

  • Scale: Resize your design elements by dragging the corners.
  • Rotate: Adjust the angle of your text, images, or graphics.
  • Position: Move your design elements to the perfect spot on your product by clicking and dragging.
  • Adjust Text Size, Color, and Font: Modify the size, color, and font of your text to suit your style. You can also change the alignment and spacing for the perfect look.

Step 3: Preview Your Design

As you design, you’ll see a live preview of your product to ensure everything looks perfect. This gives you the opportunity to adjust the placement of your design.

Step 4: Save Your Design

If you’d like to save your design and continue working on it later, simply click the Save Design button in the toolbar. Your saved designs will be stored in your Account Dashboard, where you can easily access them and continue customizing whenever you’re ready.

Step 5: Add to Cart

Click Add to Cart to add your customized product to your shopping cart. From here, you can proceed to checkout or continue shopping for other items.

This will close in 0 seconds

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